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  • Are you located on the beach?

    Yes. The hotel sits right on the beach, in the Tulum hotel zone.

  • Do you have sun loungers or beach beds?

    Yes, and they are included for hotel guests.

  • Does your beach have rocks?

    No! Our beach has the whitest and softest sand in Tulum.

  • Do you provide beach towels?

    Yes.

  • Do you have a restaurant or bar?

    We do not have restaurant or bar service for now. Right next door and all around the area, a very short walk away, you will find the best restaurants, bars, boutiques and mini-markets on the beach.

  • Is breakfast included?

    No, but every morning we offer a courtesy of fruit, coffee and bread in the snack area between the rooms. It is not a full meal, but it is a good way to start the day.

  • Do you rent bicycles?

    Not for the moment, though we will soon. There is a bike rental place a few metres from the hotel.

  • Is there electricity?

    Yes, 24 hours a day. We generate our own power, so we only ask that you avoid using high-consumption appliances for long stretches, to help the environment.

  • Do you have Wi-Fi?

    Yes, and it is free. The signal is a little slow across the whole beach area, but the service is available.

  • Do you have parking?

    Yes, free and subject to availability.

  • Do all rooms have air conditioning?

    Yes. Every room and bungalow has air conditioning and a ceiling fan.

  • Do you accept pets?

    We love pets, but we cannot host them for now: not every guest is comfortable around animals.

  • Do you accept children?

    Yes.

  • Do you have a pool or a jacuzzi?

    Both: an infinity pool facing the sea, and a large jacuzzi with loungers and hammocks on the “Selvamar” rooftop, overlooking the sea and the jungle.

  • Can I arrive after 3:00 pm, the check-in time?

    Yes, at any time. We only ask that you let us know so we can expect you.

  • Will someone be there to receive me?

    Of course. Reception is staffed 24 hours a day.